పరిష్కృతి

Grievance Redressal System

Sri. Nara Chandrababu Naidu

Hon'ble Chief Minister of Andhra Pradesh

Grievance Service

File a grievance, track its progress, get it resolved.

Our 24×7 platform connects you directly with the right Civil Supplies officer. File your complaint, attach proof, and follow every step until closure.

Resolution Process

How your grievance gets resolved

A standardised 4-step process with mandatory checkpoints and SLAs at every stage.

Register Grievance

Submit your concern via web or mobile, attach supporting documents (JPG / PNG / PDF up to 5 MB each).

Auto-Assignment

Your grievance is automatically routed to the relevant officer based on department and location.

Officer Review

The assigned officer reviews, requests additional info if needed, and works on the resolution.

Resolution & Feedback

Once resolved, our call center contacts you for satisfaction confirmation. Closed only after your confirmation.

Filing Channels

Multiple ways to reach us

Web Portal

Mobile App

Install Parishkruthi app on Android / iOS (coming soon).

Send 'Hi' to our official WhatsApp number for assisted filing.

Ready to file your grievance?

OTP-based citizen login. No password required.